FAQ's

WHAT IS A WALL VINYL STICKER?
Wall stickers are basically graphics created from a very thin, high quality coloured vinyl. Wall vinyl is made especially for indoor use and comes in an array of colours with a matte finish. Vinyl wall stickers are becoming very popular to give that modern feel to your home and the best thing about them is that they will last as long as you leave them up, so no need to replace them year after year!

Wall vinyl does not leave any residue on your walls and is easily removable.
Wall stickers are a quick, simple and effective way to transform your blank walls into a unique work of art!

ARE WALLBOSS VINYL STICKERS REMOVABLE & REUSABLE?
Yes! With a bit of care our wall vinyls are completely removable and will not damage your walls or leave any sticky residue. If you find your vinyl is difficult to remove from the wall, we recommend using a hair dryer on a medium heat to soften the adhesive underneath. 

We do not recommend to re-use the wall vinyl after use unless we have specifically supplied you with our special reusable vinyl.

WILL THEY DAMAGE MY WALLS?
Although we only use removable vinyl and a low tack adhesive application tape for all of our wall stickers, we can't guarantee that they will not damage your walls. Things such as thin paint, poor wall surfaces, etc will all factor on not only how well the sticker adheres to the wall but also how easily you will be able to remove them without damaging the walls. We do not accept any responsibility for damage caused during the application or removal of any wall decals.

HOW DO I APPLY MY WALLBOSS VINYL STICKER?
All of our vinyl stickers are very easy to apply and will arrive ready prepared for application onto your chosen surface along with easy to follow instructions. All you need to do is remove your vinyl from the poster tube, lay it on a flat surface and run over it with slight pressure with something like a credit card to push out any air bubbles. For small vinyls flip over your vinyl, peel away the backing paper and apply to your wall. For larger designs we would recommend the 'hinge' technique which shall be shown in detail in your installation instructions. Both techniques are designed to be installed by one person and are quite straight forward. However, larger designs may require two people. 

HOW LONG SHOULD I WAIT TO INSTALL MY STICKER AFTER PAINTING?
If you have recently painted your walls, we recommend that you wait at least three weeks before trying to install your decal, however,  you should also use your decal within six weeks of receiving it, as if it's left in its packaging rolled up for a long period of time, the decal may loose it's adhesive properties and you may have issues when coming to install your sticker.

WHAT ARE WALLBOSS VINYL STICKERS MADE FROM?
Most of our vinyls are made from a high quality 70 micron matte vinyl however our digitally printed decals and floor graphics are finished with an over lamination to further protect the print and inks.

WHERE CAN WALLBOSS VINYL STICKERS BE USED?
Our vinyls can be used on any smooth surface both indoor and outdoor. They can be used on surfaces such as smooth painted walls/ceilings, glass or even metal. We do not recommend using them directly on wallpaper as upon removing the vinyl, it will damage the paper underneath. Vinyls are not effective on suede paint.

HOW WILL I KNOW IF THE COLOUR I HAVE CHOSEN IS RIGHT FOR ME?
If you are unsure of the colour please get in touch and we will send out a sample of the colour you require.

CAN YOU DO CUSTOM SIZED VINYL STICKERS?
Yes, please get in touch with the dimensions you require before purchasing your vinyl wall art. We can produce anything from small to large format decals.

CAN YOU DO CUSTOM DESIGNED VINYL STICKERS?
Yes, we love the challenge of a new wall vinyl design! Please click on the following link which will take you to our custom wall category with all the information you will need. 

OFFICE BRANDING
Office branding is the most important part of any new or existing environment and we will work closely with you to reinforce your brand values and to its full potential through out your workplace from lobby areas to office and meeting rooms using a wide range of materials.

WHAT FORMAT SHOULD I SEND MY ARTWORK IN?
Please send your artwork in PDF, EPS or Ai format. If you have an image, the higher the resolution, the better!

DO YOU OFFER SITE SURVEYS?
Yes, before any work is carried out we can visit your office or site to gather accurate measurements and to assess any potential issues that may cause problems during the production and installation process.

DO YOU OFFER INSTALLATION?
Yes, we offer a professional service of installing your wall decals anywhere within the UK. We do not accept liability of damage or incorrect installation of the wall decals caused by third party or self-installation.

HOW CAN I TRANSFER LARGE FILES?
For large file transfers we recommend to use a website such as wetransfer or mailbigfile.

CAN I RETURN MY WALL STICKER IF I AM UNHAPPY WITH IT?
Yes, please see our returns and refunds page for more information with regards to returns and refunds.

WHAT ARE YOUR P&P CHARGES AND DO YOU DELIVER INTERNATIONALLY?
Postage rate for UK mainland is £2.99 and is sent via recorded signed by Royal Mail. For international shipping it is a flat rate of £9.99 via Royal Mail Air Mail. If you place an order over £49 delivery within the UK will be free of charge.

HOW LONG WILL I HAVE TO WAIT FOR MY DECAL?
We aim to dispatch all website orders within 3-4 working days. If your order requires any design work then this will not come into effect until your artwork is approved. UK deliveries take 1-2 working days to arrive, international orders can take up to 28 working days to arrive. If you would like to upgrade to a courier service please get in touch for a quote before placing an order.

MY WALL STICKER HAS COME IN PIECES, WHAT DO I DO?
We supply some of our larger items, especially trees, in sections, which makes it a lot easier for you to install. Most are straight forward, but with some of the larger trees there may be 4 - 5 branches that need to be added to the main body, these are usually numbered to make it easier to locate where they need to go. 

We recommend that a tiny overlap is made when being installed, this prevents the vinyl from producing a thin gap between the joins which may occur if the temperature of the room or the wall which your decal has been installed onto fluctuates a lot. 

HOW WILL MY VINYL STICKER BE PACKAGED?
All our wall vinyls are sent in strong reinforced durable postal tubes to ensure your vinyl, either big or small, arrives in perfect condition.

HOW CAN I PAY FOR MY WALL STICKER?
We accept all major credit and debit cards securely, as well as bank transfers and personal cheques. For any help on completing your order or if you would like to pay over the phone please contact us.