Privacy Policy

YOUR PRIVACY
Wallboss Ltd are fully committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. Will will not disclose or share your information to third parties unless it is providing a service to you - e.g arrange for a courier to deliver your item.

YOUR CONSENT
When you order from Wallboss, we need to know your name, address, email address and card details. This allows us to process and complete your order. You have the option to withhold personal information that is not required for the order process.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase. In order to process credit/debit card transactions, the bank or card processing agency may require verification of your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose without obtaining your consent.

PAYMENT
If you choose our direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards that are set by PCI-DSS as managed by the PCI Security Standards Council, this is a joint effort from brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

COOKIES
We use technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.

SHOPIFY
Wallboss is hosted by Shopify Inc. They provide us with the online e-commerce platform which allows us to sell our products and service to you. Your data will be stored through Shopify's data storage, databases and the general Shopify application. They will then store your data on a secure server behind a firewall.

QUESTIONS AND CONTACT
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information then please contact our Privacy Compliance Officer at info@wallboss.co.uk or by mail at:

Wallboss Ltd
Unit 4a
Wroughton Place Business Estate
Cardiff
CF5 4AB